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SERVICE GROUP: Implementation & Optimization
Upgrade or Migration Readiness
Technical validation and definition of prerequisites for structural changes in Splunk.
Service objective
Perform the technical validation, estimates, and definition of prerequisites for structural changes in Splunk environments — version upgrades or migrations — ensuring the process runs safely and without significant interruption.
Scope by SKU
| SKU | Focus | SKU code |
|---|---|---|
| Planning | Assessment of the current environment, definition of the upgrade or migration strategy, risk identification, and execution plan. | SRV-ASM-UPGPLN-GL-01 |
| Validation | Technical tests in a controlled environment, app and source compatibility verification, post-change performance validation. | SRV-ASM-UPGVAL-GL-01 |
| Accompaniment | Technical support during change execution, incident resolution, and subsequent optimization. | SRV-ASM-UPGACP-GL-01 |
Deliverables
- Planning and strategy document.
- Validation and test results.
- Post-implementation report with findings and applied improvements.
Prerequisites
- Administrative access to the Splunk environment.
- Inventory of active sources, apps, and configurations.
- Agreed maintenance window.
Service results
- Structural change executed safely and without significant interruption.
- App, source, and configuration compatibility verified before the change.
- Risks identified and mitigated with a clear execution plan.
- Performance validated and optimized after the upgrade or migration.
Roles involved
- Splunk architect.
- Technical consultant.
- Client administrator.
Differentiators
- Enables decisions grounded in technical, not just commercial, criteria.
- Prepares structural changes (clustering, cloud, etc.).
- Based on official Splunk Platform Upgrade procedures.
- Preventive approach to avoid data loss or interruptions.
- Adapted to complex environments and LATAM needs.