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SERVICE GROUP: Implementation & Optimization
Splunk Enterprise Implementation
Stand up a Splunk Enterprise environment aligned to technical best practices.
Service objective
Bring a Splunk Enterprise environment into operation aligned to technical best practices, enabling search, visualization, and action on business-critical data.
Scope by SKU
| SKU | Focus | SKU code |
|---|---|---|
| BasicUp to 3 sources | Single node, simple sources, no external integration. Includes ingest validation and initial dashboards. | SRV-IMP-SPEBAS-GL-01 |
| MediumUp to 5 sources | Distributed environment with indexers + search head, initial dashboards, basic search optimization. | SRV-IMP-SPEMED-GL-01 |
| AdvancedUp to 7 sources | Cluster (IDX, SHC, DS) with tuning, high availability (HA), premium app support, and advanced performance optimization. | SRV-IMP-SPEADV-GL-01 |
| Cloud ReadyUp to 8 sources | Architecture preparation and full deployment on Splunk Cloud, with initial source integration and performance validation. | SRV-IMP-SPECRD-GL-01 |
| ManagedUp to 10 sources | Full (hybrid) implementation plus continuous technical accompaniment for 4 weeks and post-delivery adjustments. | SRV-IMP-SPEADM-GL-01 |
Deliverables
- Documented architecture (diagrams and configuration).
- Base configuration (roles, inputs, indexes, retention).
- Initial technical and operational dashboards.
- Basic operations manual.
Prerequisites
- Provisioned infrastructure or cloud access.
- Prioritized data sources.
- Administrative access.
Service results
- Splunk operational (on-prem or cloud) with validated architecture.
- Data ingestion and normalization per the contracted scope.
- Functional dashboards covering initial business metrics and KPIs.
- Environment optimized to scale without rework.
- Hands-on training for administrators and analysts for daily operation.
Roles involved
- Splunk architect.
- Technical consultant.
- Client technical lead.
Differentiators
- Aligned to Splunk Validated Architectures (SVA).
- Modular: scales without rework.
- Adapted to LATAM realities (hybrid infrastructure, limited resources).
- Knowledge transfer included.